Future Electronics Quality
Customer Satisfaction is the number one priority at Future Electronics. The Future Electronics Quality Management System (QMS) is focused on understanding customer requirements and striving for excellence in Quality, Delivery, Service and environmental responsibility.
Quality Policy
The Future Electronics Quality Policy is to Delight the Customer by providing an exemplary standard of quality service through superior product marketing, in-depth inventory, professional selling procedures and the most reliable operational systems in distribution.
Quality Management System Certifications
The Worldwide Future Electronics Quality Management System is certified to ISO9001:2000 Quality Management System Requirements. Our North American and European Distribution Centers are certified to AS9120 Quality Management Systems - Requirements for Aviation, Space and Defense Distributors and our North American Distribution Center is certified to ANSI/ESD S20.20 ESD Control Program Requirements. Our Distribution Centers worldwide are compliant to JESD 31 General Requirements for Distributors of Commercial and Military Semiconductor Devices and ESD 625 Requirements for ESD control.
ISO 9001:2000 Certificate, Global
AS 9120:2002 and ISO 9001:2000 Certificate, US Distribution
ANSI/ESD S20.20 Certificate, US Distribution
Environmental Policy
Future Electronics recognizes its responsibility for protecting the environment, preventing pollution and meeting regulatory requirements for environmental protection. We will work in partnership with Customers, Suppliers, Governments and Communities to understand environmental issues and support environmental improvement initiatives.
Environmental Management System Certification
Future Electronics' Corporate Offices and Distribution Centers worldwide are certified to ISO 14000 Environmental Management System.
ISO 14001:2004 Certificate, Global
Lead Free Product Transition/RoHS/REACH Compliance
Future Electronics is working closely with Electronic Component Manufacturers and our customers to help manage Lead Free product transition and meet emerging chemical content legislation requirements worldwide. Future Electronics has developed a comprehensive Lead Free product transition plan and Chemical Compliance information management system.
Key support elements include:
· Comprehensive Lead Free transition, RoHS compliance and REACH compliance data on each part we sell.
· Environmental Labeling which is compliant to IPC/JEDEC J-STD-609 (supersedes JESD97 and IPC-1066) with complete environmental information on every part we ship.
· Link to Manufacturer supplied IPC 1752 RoHS declaration documents to provide you with objective evidence of compliance.
Our Future Electronics Sale Team can provide additional support for your Lead Free/RoHS/REACH Compliance initiatives and they can provide more detailed information on the specific components that you use.
Customer Service Survey
Please help us to understand how well we are serving your needs by completing our Customer Satisfaction Survey.
The information you provide allows us to continually improve our performance.