Quality Assurance 

Delight the Customer 

Future Electronics Quality

Customer Satisfaction is the number one priority at Future Electronics. The Future Electronics Quality Management System (QMS) is focused on understanding customer requirements and striving for excellence in Quality, Delivery, Service and environmental responsibility.


Quality Policy

The Future Electronics Quality Policy is to Delight the Customer by providing an exemplary standard of quality service through superior product marketing, in-depth inventory, professional selling procedures and the most reliable operational systems in distribution.

Download a pdf copy of this policy here.


Quality Management System Certifications

The Worldwide Future Electronics Quality Management System is certified to ISO9001:2008 Quality Management System Requirements. All of our Corporate offices and Distribution Centers worldwide are certified to AS9120 Quality Management Systems - Requirements for Aviation, Space and Defense Distributors.  Future Electronics Distribution Centers worldwide are certified to ANSI/ESD S20.20 ESD Control Program Requirements, and are compliant to JESD31 General Requirements for Distributors of Commercial and Military Semiconductor Devices and JESD625 Requirements for Handling Electrostatic-Discharge-Sensitive (ESDS) Devices.

ISO 9001:2008 Certificate, Global
AS9120A and ISO 9001:2008 Certificate, Global 
ANSI/ESD S20.20 Certificate, US Distribution
ANSI/ESD S20.20, Certificate, European Distribution
ANSI/ESD S20.20 Certificate, Asia Distribution


Environmental Policy

Future Electronics recognizes its responsibility for protecting the environment, preventing pollution and meeting regulatory requirements and other requirements for environmental protection. We will work in partnership with Customers, Suppliers, Governments and Communities to understand environmental issues and support environmental improvement initiatives; and strive to minimize the impact of our facilities.

Download a pdf copy of this policy here.


Environmental Management System Certification

Future Electronics' Corporate Offices and Distribution Centers worldwide are certified to ISO 14000 Environmental Management System.
ISO 14001:2004 Certificate, Global


Lead Free Product Transition/RoHS/REACH Compliance

Future Electronics has developed a comprehensive Lead Free product transition plan and Chemical Compliance information management system.

Key support elements include:

  • Comprehensive Lead Free transition, RoHS compliance and REACH compliance data on each part we sell.
  • Environmental Labeling which is compliant to IPC/JEDEC J-STD-609 (supersedes JESD97 and IPC-1066) with complete environmental information on every part we ship.
  • Links to Manufacturer supplied IPC 1752 RoHS declaration documents to provide you with objective evidence of compliance.

Our Future Electronics Sale Team can provide additional support for your Lead Free/RoHS/REACH Compliance initiatives and they can provide more detailed information on the specific components that you use.


Customer Service Survey

Please help us to understand how well we are serving your needs by completing our Customer Satisfaction Survey.

The information you provide allows us to continually improve our performance.

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