Due to severe weather conditions, order processing and shipments will be delayed.
General
Do I have to be registered to place an order?
Yes, an account is required to place an order. Registration ensures secure processing of your purchase and gives you access to powerful features such as order tracking, saved lists, BOM Manager, and streamlined reordering. Having an account also allows us to provide better support and a more personalized experience.
Will I receive an email confirmation for my order?
Yes, we will send you an Order Confirmation email once your order is placed.
Will I receive tracking information for my order?
Yes, we will send you an Order Shipped email once your shipment leaves our warehouse. We will provide you with the tracking number.
Can I cancel an order once it has been submitted?
If the products you have ordered are not NCNR, you can request to cancel your order using our online form. To learn more about canceling an order, click here.
How can I submit a return?
If the products you have ordered are not NCNR and were purchased less than 90 days ago you may submit a return request using our online form. To learn more about product returns, click here.
US Tariff Information
For more information on the current tariffs applied to goods entering the United States please click here