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Do I have to be registered to place an order?

No, you can use our Guest Checkout feature to place your order. However, creating an account gives you access to greater features and functionality including: order management, lists, BOM Manager and more.

 

Will I receive an email confirmation for my order?
Yes, we will send you an Order Confirmation email once your order is placed.

 

Will I receive tracking information for my order?
Yes, we will send you an Order Shipped email once your shipment leaves our warehouse. We will provide you with the tracking number.

 

Can I cancel an order once it has been submitted?
If the products you have ordered are not NCNR, you can request to cancel your order using our online form. To learn more about canceling an order, click here.

 

How can I submit a return?
If the products you have ordered are not NCNR and were purchased less than 90 days ago you may submit a return request using our online form. To learn more about product returns, click here.